ARAG launches dark web monitoring service

ARAG is relaunching its Family Legal Solutions product to offer the widest available range of covers, including a ‘dark web’ monitoring and ID theft restoration service.

Each of the covers, which include disputes with domestic employees, school admission and planning application appeals, and crisis communications assistance, can be selected individually to create a policy to meet the needs of a particular scheme.

Dark web monitoring can alert policyholders if their personal information is detected in suspicious activity online, while the ID theft restoration element provides advice and practical assistance in dealing with banks, card issuers, and other organisations in order to restore services, if their identity has been stolen.

The news comes at a time where online identity theft is on the rise. In 2019  Cifas, the UK fraud prevention service recorded 223,163 cases on its National Fraud Database, a “worrying” increase of 18% on the previous year and the sharpest rise in the last five years.

UK sales manager, Matt Warren, said: “We’ve always made a virtue of our flexibility. Allowing business partners to tailor products, which has been especially popular in the mid, high and ultra-high net worth markets.

“We’re taking that one step further now, offering all these different options on an ‘á la carte’ basis, which will enable brokers to build a truly unique proposition, shaped to suit their specific book of business.”

He added: “Obviously, covers like employment or contract disputes with domestic employees won’t appeal to everyone, so allowing our partners to select the covers that best meet the needs of their clients makes much more sense than a one-size-fits-all solution, and will help brokers to differentiate themselves in their market.”

Other extensions that are available include tax disputes for the self-employed, extending personal injury cover worldwide, and property cover for second homes in the UK.

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