Business

CII president calls on industry to use member feedback

Peter Blanc, who is group CEO of Aston Lark, said that as CII CEO Sian Fisher steps down at the end of March, now is a ‘key time’ to act

The Chartered Insurance Institute’s (CII) president Peter Blanc has called on the profession to make good use of member feedback.

Blanc, who is group CEO of Aston Lark, said that as CII CEO Sian Fisher steps down at the end of March, now is a “key time” to act.

Proposals contained in the consultation, which closed on 17 December, included making the qualification framework and learning provision more “user-friendly”, accessible, and capable of meeting the future learning needs of all students.

Blanc said: “The insurance and personal finance profession needs to work together to address the unmet needs that exist today – everything from climate change and flooding to cyber risk, scams, later-life care and protection gaps.

“All the drivers in society today tend to be away from advice – they are aiming to cut out the middleman and get the quickest deal at the cheapest price but I worry that is not the right answer for the majority of the public.”

Fisher added: “Our Royal Charter requires us to work to secure and justify the confidence of the public in the financial planning and insurance professions.

“Above all, we want to ensure that what we do – and how we do it – helps our members to support their clients in becoming more financially resilient and achieving their financial goals.”

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