Qlaims has announced that it has partnered with Hedron Network to offer its brokers a new claims and risk management solution.
Hedron Network provides a “comprehensive and flexible” proposition to members and Qlaims is the first risk management partner to be announced since GRP completed the acquisition of Marsh’s UK Networks business last week.
Meanwhile, Qlaims offers a combination of technology and Loss Recovery Insurance to Hedron Network partner brokers, aimed to strengthen customer satisfaction and loyalty through improved claims handling.
Under the new partnership, Hedron Network partner brokers can access bespoke rates for schemes and portfolios, with embedded wordings, as well as accessing the Qlaims Insurance standard policy, which is available via Acturis or Qlaims’ quote-and-bind, U-Quote.
Qlaims Insurance covers the cost of a specialist loss adjuster to arrange, prepare and negotiate claims for material damage and associated business interruption for claims above a chosen threshold.
Partner brokers also have access to QlaimsTrak, a secure portal that allows brokers and their clients to see the status and all the correspondence of claims 24/7.
As part of the new partnership, Qlaims is also offering Hedron Network partner brokers access at preferential rates to QlaimStream, its live video streaming platform, enabling virtual claim assessment that’s designed to accelerate inspection of damage and surveying across various risks and claim types.
Mike Rogers, markets director at Hedron Network said: “We have an agreement in place with Qlaims that supports our broker proposition. We anticipate that the mix of technology and loss recovery insurance offered by Qlaims will be a major growth area for our members enabling them to differentiate themselves from the competition.”
Liz Latter, the chief commercial officer at Qlaims, said: “We’re delighted to be partnering with Hedron Network to assist their brokers. Our mission is to improve customer claims experience and our services will complement and extend the capabilities of members.
“The last year has shown the power that virtual claim assessments can make in supporting claims. Within minutes of a claim being reported, our Qlaims team have, and will be, working on the client’s and broker’s behalf to start triage and get the claim moving. We’re proud to be part of new Hedron Network proposition and look forward to working with the brokers and Hedron team.”