The RAC has announced the launch of its first ever specialist van breakdown cover to provide customers with assistance at the roadside or at home.
The announcement follows a reported increase in the number of vans on the UK’s roads increasing by 500,000 to 4.5 million in just four years.
The RAC has created two new products, Van Lite and Van Total, both of which are intended for business and personal use. Van Lite provides ‘rescue anywhere’ cover for three call-outs a year, with a 10-mile tow and a 20-mile taxi from the garage if the van can’t be fixed.
Meanwhile, Van Total offers the same business or personal ‘rescue anywhere’ cover but with unlimited call-outs as well as a tow from anywhere in the UK, and a choice of replacement van or overnight accommodation while their vehicle is being repaired.
The RAC said its Van Breakdown cover is designed to keep both business and recreational users “on the move and make it quicker and simpler to get their van back on the road”. Additionally, the RAC also said it has “revamped” its breakdown packages to give both small businesses and private individuals cover that suits their needs.
For businesses, the cover also includes access to an online vehicle management portal which reportedly enables those responsible for several vehicles and larger fleets to set MOT reminders, update vehicle details and amend cover when required.
Siobhan Duffy, head of RAC Van Breakdown cover, said: “With 4.5m vans on the road being relied on by both businesses and increasing numbers of private individuals, we decided there was a real need in the breakdown market for specialist van cover.
“While our expert patrols have all the right tools and technology to get van drivers back on the road, there are inevitably times when vehicles need to be repaired at a garage which is an issue for customers who rely on their vans for work. This is why our Van Total cover provides van-for-van replacement so they can carry on working as normal.”
She added: “We also felt it was very important to provide ‘rescue anywhere’ cover that doesn’t involve forcing customers to upgrade to be rescued at home or at their registered business address.”