In a statement Tokio Marine said that upon detection of the attack, TMiS “immediately” took necessary measures including the isolation of the network to prevent further damages and filed the necessary reports to local governmental agencies.
In a response to the incident, it added it has been working to identify the scope of damages and that at this point it can confirm that “there is no indication of a breach of any customer information nor confidential information of the group” also adding that TMiS was its only business to be affected..
It has also appointed an external specialised vendor to perform a third-party analysis of the systems to verify scope of the impact of the attack.
It said: “We sincerely apologise for any inconvenience and concern caused to our customers or related parties.
“The group has taken information security safeguards so far and will endeavor to make
further efforts to keep our customer information as well as our confidential information
It added: “We will appropriately respond to the case in cooperation with local governmental
agencies as well as external specialised vendors.”