Kirsty McKno has announced she is stepping down as chair of the Credit Hire Organisation (CHO) this October after serving a four year tenure.
During her time at the organisation, the organisation said McKno has overseen the launch of a new CHO constitution, and brought about “significant changes” including “making it more professional, improving governance, and pursuing a policy of positive engagement with stakeholders across the industry, government and the media”.
McKno, who is a consultant to a number of companies operating in the claimant sector, will continue to stay in the credit hire and the claims industry.
The CHO is yet to announce who will replace her in this role.
Reflecting on her time at CHO she said: “We have worked hard to educate stakeholders about credit hire.
“In professionalising the organisation, we have carved out our seat at the claims industry table to ensure our members’ interests and concerns are properly taken account of by regulators, policy makers and officials, as well as insurers. Credit hire is an exciting and fascinating industry and I will be closely involved in its future.”