Latter, who has 30 years experience in the insurance industry, joined the firm three years ago from Zurich. In his latest regional executive role, he will have overall responsibility for the strategy and delivery of Chubb’s claims services in these regions.
Latter will continue to be based in London and will report to David Furby, senior vice president, and to Nandini Mani, executive vice president, for claims in overseas general insurance.
He replaces Julie Chalmers, who is leaving the company, and assumes his new role immediately. It is said he will “work closely” with Chalmers to ensure a “seamless handover.”
David Furby said: “I am delighted to promote John to this important role. John is highly respected within the industry and has a proven track record within claims across many years.
“His insights and leadership will help to continue to deliver a superior experience for our customers and strengthen further our award-winning claims service across both these regions.”
Previously UK and Ireland claims director, Latter will also continue to oversee this role until a successor is named.