Resulting from the pandemic, treatments for conditions like cancer and heart disease continued throughout, though some treatments in independent hospitals were delayed as they supported the NHS.
The health insurer’s payment is part of a wider response package in place to support customers, which includes access to GP care through mobile devices and the expansion of chemotherapy at home for cancer patients.
He added: “Thankfully many of the face-to-face services that were impacted were delayed rather than cancelled. More and more customers have been accessing health services as they resumed.
“We were the first major health insurer to commit to a customer rebate and are now acting on this pledge. As an organisation without shareholders our customers come first, and we continue to support them throughout these times.”