Health

Zurich UK to offer free counselling services to flooding victims

Under the initiative, existing policyholders who are forced to make a claim will be entitled to five counselling sessions with a qualified mental health expert

Zurich UK is now offering free counselling services for customers who are affected by flooding and the pandemic. 

The company stated it launched the new service due to a rise in extreme weather conditions, and the effects that can have on people’s mental health.  

Zuirch said with “Storm Christoph battering the UK”, there is a risk of a “double disaster” for communities affected by flooding and also the ongoing pandemic. 

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Under the initiative, existing policyholders who are forced to make a claim will be entitled to five counselling sessions with a qualified mental health expert. The benefit extends to their immediate families over the age of 18.  

David Nichols, Zurich UK’s chief claims officer, said: “The physical impact of extreme weather is impossible to ignore.  But there is reason to be concerned about another, ‘hidden’ consequence of the UK’s increasingly destructive weather – the harm it is doing to people’s mental health. 

“For some victims, the psychological toll of flooding is just as devastating as the disaster itself – with the effects last long after the waters recede. “With five million people in England at risk of flooding, and climate change intensifying the frequency and severity of extreme weather, a mental health crisis is looming.” 

He adde: “We must ensure that mental health – often the silent casualty of flooding – is not forgotten alongside the more immediate priorities to protect people’s lives and property”

“Widespread flooding at this time, could be even more catastrophic for UK communities.  With the country still in the grip of Covid-19, tens of thousands of people face the double disaster of flooding overlaid by the pandemic.  If ever there was a moment to wake up to the mental, as well as the physical devastation caused by flooding, it is now.“

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