Zurich UK is now offering free counselling services for customers who are affected by flooding and the pandemic.
Zuirch said with “Storm Christoph battering the UK”, there is a risk of a “double disaster” for communities affected by flooding and also the ongoing pandemic.
Under the initiative, existing policyholders who are forced to make a claim will be entitled to five counselling sessions with a qualified mental health expert. The benefit extends to their immediate families over the age of 18.
David Nichols, Zurich UK’s chief claims officer, said: “The physical impact of extreme weather is impossible to ignore. But there is reason to be concerned about another, ‘hidden’ consequence of the UK’s increasingly destructive weather – the harm it is doing to people’s mental health.
“For some victims, the psychological toll of flooding is just as devastating as the disaster itself – with the effects last long after the waters recede. “With five million people in England at risk of flooding, and climate change intensifying the frequency and severity of extreme weather, a mental health crisis is looming.”
“Widespread flooding at this time, could be even more catastrophic for UK communities. With the country still in the grip of Covid-19, tens of thousands of people face the double disaster of flooding overlaid by the pandemic. If ever there was a moment to wake up to the mental, as well as the physical devastation caused by flooding, it is now.“