Motor insurance claims drop 31% in Q1

After a FOI request from ASCO, it was revealed that motor accidents have fallen to just over 107,000 during the first quarter of this year

Motor insurance claims in the UK have dropped by 31% in the first three months of this year, according to figures from the Office for National Statistics (ONS).

After a freedom of information (FOI) request from the Association of Consumer Support Associations (ASCO), it was revealed that motor accidents in the country have fallen to just over 107,000 in the first quarter of 2021.

Maxwell Scott, executive director of ASCO, said: “The fall this year continues a long-term downward trend in motor claims. This started well before the pandemic, which has accelerated the decline.

“It will be interesting to see whether the launch of the new online small claims portal at the end of May will lead to a further fall in registered claims, as was the government’s expectation.”

He added: “Meanwhile motor insurance premiums have fallen by 14% in the last 12 months, the biggest annual fall since 2014. This is good news but is undoubtedly due to the impact of the pandemic on claims frequency. 

“The promised £35 of savings per premium as expected as a result of the whiplash reforms needs to come on top of this if consumer confidence in the insurance industry is not to take another knock.”

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