LGIM launches tech initiatives to boost engagement

Legal & General Investment Management (LGIM) has unveiled two technology-driven initiatives to boost its members’ engagement during its Client Conference yesterday (17 September).

The first project, the ‘Go&Live’ wellbeing hub, has been set up to better link pensions to retirement outcomes and help visualise the retirement lifestyle of 3.9 million of the firm’s members.

LGIM also revealed a second project, a pilot project in collaboration with investment transparency technology provider Tumelo.

The pilot scheme will allow 52,000 members to evaluate and share opinions about their investment to their fund managers.

Emma Douglas, head of Defined Contribution at LGIM, said: “Through both exciting initiatives, we are harnessing technology to draw a practical picture of retirement lifestyles – and help members understand how their investments can align with their principles.

“Our research has shown that most members don’t spend much time thinking about how their pension money is invested but once they have the opportunity to engage they are interested in the underlying themes such as climate change, human exploitation, and fair pay.”

She added: “Increasingly a ‘good member outcome’ isn’t just about building up as much as possible in the pot during the accumulation period, it’s also about helping members make the right decisions and giving them the right options and help when they come to spending their retirement assets.”

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