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Trak Global Group appoints new chief transformation and innovation officer

Trak Global Group, the holding company for Insurance and Mobility Solutions (IMS) and Carrot Insurance, has appointed Christoph Burtscher as chief transformation and innovation officer (CTIO).

Burtscher joins the telematics technology business from customer data science specialist Dunnhumby, and will lead the group’s change and transformation programme, reporting to group CEO Nick Corrie.

Corrie said Burtscher’s appointment coincided with a rapid acceleration of interest in Usage-Based Insurance (UBI) during the Covid-19 pandemic, which has seen millions of drivers complain about paying full rate for insurance while their vehicles sat idle during the lockdown.

He added: “In our key markets of Europe and North America, we are already seeing that customer interest in UBI is growing significantly, and insurers will need new, more flexible products in their portfolios to meet the surge in demand for policies where premiums reflect when and how you drive.

“Christoph is a heavyweight appointment for the group. He has a raft of senior transformation roles under his belt, including Avis Europe, Xchanging, LateRooms, Yodel and Co-op. It’s a testament to our global scale and continued ambition that we can attract executives of Christoph’s calibre, and I’m confident he will make a significant contribution to TGG.”

Burtscher said: “TGG is a transformational business in a sector that is in the throes of a revolution, and I am very excited by this opportunity.

“As CTIO I will be driving efficiency with the right operating model across TGG and ensuring IMS can deliver the commitments we make to our clients given anticipated surges in demand.”

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