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Santander and Aviva partner to streamline home insurance

Santander has announced it has partnered with underwriting firm Aviva in an attempt to offer faster home insurance quotes to its customers.

The firms said the new “streamlined” process will take under three minutes, and is the first major joint initiative to be launched since Santander and Aviva announced a strategic partnership back in March. 

Richard Al-Dabbagh, head of insurance at Santander UK, said: “By removing a significant number of questions from the application process we have transformed the customer journey by not only saving customers time, but also removing concerns customers have about providing the right answers.  

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“Through our partnership with Aviva, we are now able to help customers get a home insurance quote in as much time as it takes to make a cup of tea.”

The development is reportedly the first of many planned initiatives delivered by the two companies that are designed to “bring a real consumer focus to Santander’s insurance products and services”.

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