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SRG reveals digital transformation plans

Specialist Risk Group (SRG), a London-based insurance broker, has announced plans to transform its back-office operations in collaboration with WNS, a business management services provider, and Novidea, a broking platform provider.

The operational changes will see the firm phase out legacy applications and modernise its back-office processes.

By implementing a cloud-based, data-first platform from Novidea, SRG hopes to “drive greater efficiency, insight, and growth across the business”.

Lee Anderson, group COO at SRG, said: “We aim to provide our broker partners, insurer partners, and clients with the best possible experience. 

“With WNS and Novidea we can now do exactly that. Working together we will ensure that SRG is at the forefront of digital transformation in the London market, in line with Lloyd’s recently announced blueprint two.”

WNS will aid the integration of SRG’s latest acquisitions by providing the company with process optimisation, greater data transparency, and business insights.

Anderson added: “We have a set criterion for our acquisition pipeline, which includes the full integration of all acquired businesses into our Group. Novidea and WNS enable us to do this seamlessly.”

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